Shipping policy

🚚 Shipping Policy

At NEXCARTY, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.

📦 Order Processing

  • Orders are processed within 1–3 business days

  • Orders are not shipped on Sundays or public holidays

  • Once your order is processed, it cannot be cancelled or modified

🚀 Delivery Time

  • Estimated delivery time: 5–10 business days

  • Delivery time may vary depending on your location and product availability

⚠️ Please note: Delays may occur due to high demand, logistics issues, or unforeseen circumstances

💸 Shipping Charges

  • We offer Free Shipping on most orders
    (You can change this if needed)

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or WhatsApp

  • Tracking updates may take 24–48 hours to reflect

❗ Incorrect Address

  • Please ensure your address details are accurate and complete

  • We are not responsible for delivery issues caused by incorrect addresses

📦 Lost or Delayed Orders

  • If your order is significantly delayed, contact us for support

  • In case of lost packages, we will assist you in resolving the issue with the courier

🔁 Failed Delivery Attempts

  • If delivery fails due to customer unavailability, the courier may attempt re-delivery

  • If the order is returned to us, re-shipping charges may apply

📩 Contact Us

For shipping-related queries, contact us:

  • Email: nexcarty.shop@gmail.com